Principal Questions To Ask When Hiring A Corporate Document Destruction Company

Posted on: 22 January 2020

As long as your business collects sensitive information regularly, you must ensure that you are taking measures to protect this data. Not only does data protection ensure that your customer' information is safe, but it is mandated by Australian law to make sure that sensitive data is destroyed when it is no longer of use rather than just throwing it away.

Therefore, you cannot entrust this task to your employees or do it yourself. Instead, you need to enlist the services of a corporate document destruction company that is trustworthy. But with the myriad of options available, do you simply hire the most affordable services? The answer is "no". Below are the principal questions that you need to ask when hiring a corporate document destruction company.

What steps will be taken for the destruction of your documents?

Most corporate document destruction companies will shred your sensitive documents and are then tasked with getting rid of the shreds securely. Nevertheless, when selecting a company, you need to establish the steps involved, from when you enlist their services to when said documents are destructed. A reputable company should provide you with lockboxes so that you can put all sensitive data in them on your own.

When you are ready, the company will send over one truck or more, depending on the volume of paper that needs shredding, to collect the locked boxes. The trucks should be outfitted with video cameras, and so should the premises of the company. This measure ensures that there is footage of your documents from the moment they leave your offices. The documents are then shredded via various techniques per the technology the company you select uses. A few of the methods employed include piercing and tearing, cross-cutting, and so on.

Is the document destruction company certified?

As mentioned above, the secure destruction of sensitive data is a legal requirement. Therefore, when you are selecting a company, you need to inquire about whether they are certified. This certification is done by NAID (National Association of Information Destruction), and it means that the company is familiar with the strict legal requirements that need to be adhered to.

In addition to certification, you should also ask about any individual policies the company has in place to protect your data. For instance, a reputable company will perform thorough background checks on all employees that are hired to mitigate the risk of working with unscrupulous individuals.

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